Cremation Ash Urn Guarantee

Memorial Guy wants you our customers to feel safe and confident about their purchase. 

  • Customer Service & Returns

     The Memorial Guy is committed to seeing to it that our families get the service and satisfaction that they deserve. We want every purchase to go perfectly and every product to completely meet your expectations.

  • Returns Policy

    Every Urn purchase is backed by our 100% Satisfaction Guarantee and our generous Returns Policy.

    We will gladly refund or replace any product that is found to be damaged or defective. But even more than that, we want to make sure that you're completely satisfied with the fit, finish, and quality of every product, and we will take back any non-personalized purchase for any reason for 90 days after purchase.
    The only exceptions to our return policy are that we cannot take back an item that has had any ashes placed in it, or an item that has been personalized with direct engraving. 

 Memorialguy.com

 

FAQ

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Shipping questions

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Frequently asked question

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Frequently asked question

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Returns questions

Frequently asked question

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Frequently asked question

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Frequently asked question

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Secure transactions

Transactions are handled with bank-grade security.

Simple checkout

Our secure checkout is quick and easy to use.

Get in touch

Have questions? Get in touch with us at any time.

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