The Memorial Guy offers FREE Shipping by Federal Express to all 48 states in continental US. Alaska and Hawaii customers pay shipping.
We also offer Expedited Shipping if you need item sooner. Cost will be added to your total for this service.
We stand behind every single item that we sell. Cremation Urns can be returned as long as they Have Not Held Ashes. Due to the nature of our products most are personalized by engraving so if we made a mistake we will replace the item.
If there is a defect in the Color, Fading, Quality of your Memorial, or Cracking after your Memorial is set in the cemetery, we will Replace the Memorial with a brand new one.
If You are not 100 Percent Satisfiedwith the quality of your Granite Memorial dont worry. We offer a 60 Day Money Back Guarantee.
No matter what the problem is The Memorial Guy will Fix it, Guaranteed.
Help is a phone call away. Feel free to Call or Text (quickest response time) the Memorial Guy at 270-816-8408 for immediate answers to any questions or concerns you may have.
Most of our Cremation Urns, Jewelry, & Pet items are shipped Fedex. within 48 hrs. of purchase. The Solid Gold & Platinum jewelry takes longer as these items are made to order.
We call our customers during the production phase of our Granite and Bronze Headstones, so you do not have to worry.
Typically the time frame on our Cemetery Headstones from purchase to installation is 4 to 6 weeks. We will touch base with all Monument orders and call to let you know when your memorial will bedelivered to the cemetery.
We never sell any information about our customers. We offer Secure Payment process through Apple Pay, Amazon Pay, Google Pay, Credit and Debit Cards welcome along with Paypal and most all Major Credit Cards.